modejnr.blogg.se

Survivors the quest customer service
Survivors the quest customer service








survivors the quest customer service

After the conference call, FSS team members conduct home visits with families who are willing to receive services. The FSS team facilitates a critical incident conference call with 12 government agencies to determine previous involvement and to discuss the potential needs of the family. Once a violent incident occurs, a critical incident notification is sent to ONSE. To qualify for FSS services, the violent incident must be a homicide or a stabbing/shooting that involves a juvenile or is believed to be gang or crew related.

survivors the quest customer service

Qualifying individuals and their immediate families are referred to ONSE for supports and services after a violent incident occurs in the District. FSS aims to: facilitate a multi-agency approach to serve survivors and families during crisis serve as a direct link between survivors, immediate family member and government/community based services providers and ensure connections to a broad spectrum of services and supports. The mission of FSS is to coordinate the District’s emergency critical response if: a violent incident becomes a homicide and if a shooting or stabbing involves a juvenile or is believed to be gang/crew related. The Family and Survivor Support (FSS) division, formerly known as Community Stabilization Protocol, is the District’s response to community violence.










Survivors the quest customer service